At the Reception Desk在接待处 (酒店常用英语)
A：There are single rooms， double rooms， suites and deluxe suites in our hotel． Every room is equipped with a bat hand a telephone．
B：Oh，I see．Thanks．
A：You are welcome．
Dialogue C
（A： Guest B： Receptionist）
A：Good afternoon，my room number is 321．Any mail for me？
A：Let me see who called…？ I have to make a phone call．Will you get me the party？ Here is the number．
B： OK．Wait for moment．… Here is your party．
A： Thank you．I'll mail a letter to U． S． A．by airmail．How much do I have to pay for you？
B：A letter generally mall to America- Europe- Africa by airmail．First 20 grams is 20 yuan．Each additional 20grams is 15 yuan．
A：Oh，I see．Thank you very much．
Words and Expressions
heating fee 供暖费
exclude vt．把……排除在外
reasonable a．（价钱）公道的，不贵的
fortnight
www.5ijcw.com n．十四日，两星期procedure n．过程，步骤，程序
check－in procedure 住宿登记手续
registration n．登记，注册
deluxe suites 豪华套房
.Key Sentences（重点句子）
44．Yes， we do have a reservation for you．
对了，我们这儿是有您预订的房间。
45．Would you please fill out this form while I prepare your key card for you？
请您把这份表填好，我同时就给您开出入证，好吗？
46．What should I fill in under ROOM NUMBER？
“房间号码”这一栏我该怎么填呢？
47．I'll put in the room number for you later on．
过会儿我来给您填上房间号码。
48．You forgot to put in the date of your departure．
您忘了填写离店日期了。
49．And here is your key，Mr．Bradley．Your room number is 1420．
给您房间的钥匙，布拉德利先生。您的房间号码
www.5ijcw.com 是1420。50．It is on the 14th floor and the daily rate is＄90．
房间在14层，每天的房费是90美元。
51． Please make sure that you have it with you all the time．
请务必随时带着它。
52． My business negotiation has progressed much more slowly than I had expected．
我的业务谈判进行得比我原先预料的慢了许多。
53． I wonder if it is possible for me to extend my stay at this hotel for two days．
我想知道是否可以让我在这儿多呆两天。
54．I'll take a look at the hotel's booking situation．
我来查看一下本店房间的预订情况。
55．I'm glad that we'll be able to accept your extension re－quest．
很高兴我们有办法接受您延长住宿的要求。
56． But I'm afraid that it will be necessary for us to ask you to change rooms for the last two nights．
不过，恐怕最后两天我们得请您搬到别的房间去。
57． We hav
www.5ijcw.com e already let your room to another gentleman．我们已经把您住的房间租给了另外一位先生。
58． That's no problem at all．
没问题。
Dialogue A
A： Good morning， sir． Can I help you？
B：Good morning！I have a reservation for a single room with a bath here．
A： May I have your name， sir， please？
关键字： Tag:酒店英语外语，酒店常用英语,酒店英语口语，酒店餐饮管理 - 酒店英语外语
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